Returns & Exchanges
At ClubOcean, we want you to be completely satisfied with your fashion items, which is why we offer a 30-day window for returns and exchanges on all unworn products. If your new pieces don't fit perfectly or meet your expectations, our streamlined process ensures a hassle-free resolution.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging with all tags attached to ensure they are protected during transit.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing